Your initial session will be for a full hour, to give time for your dog to have a positive introduction to the indoor pool.
Your new client forms must be completed and submitted within 48 hours prior to your scheduled initial session. Please print, complete, and send scans of the completed forms to Claire’s email: saintlytouch@gmail.com.
Cancellation policy: Please contact Claire at least 24 hours prior to your visit to avoid a cancellation fee of the session cost. In the event that I become ill on or near your scheduled appointment day I will contact you as early as possible to discuss rescheduling. Similarly, if you become ill with symptoms (cough, sore throat, fever, etc) on or near a scheduled appointment day, please contact me as soon as you can (via text or email) to discuss cancellation and rescheduling options.
For location details and arrival instructions please click on the Locations tab.
To inquire with any questions or to schedule services with Claire please email. Generally speaking email contact is preferred as Claire’s work day hours are spent in the pool.
During your first hydrotherapy visit:
What to expect:
Upon your first visit to hydrotherapy, I will introduce myself to you and your dog. You will be able to sit pool side and observe the whole time, even sitting close to reassure them, or if you’d prefer be in the pool with us.
Often they are nervous to start and may have no interest in treats or toys. The time it takes for them to adjust is individual, and my ultimate goal is to take their lead. Sometimes this just takes minutes but occasionally it can take more than the initial session. I have an abundance of patience and this is their journey not mine; we always get there in the end and they are so proud of their achievement.
During our session we will have time to discuss our plan going forth, including frequency of sessions to achieve our goals and whether we feel half hour or full hour sessions are a better fit for your unique situation. There is no pressure; we constantly communicate and decide everything together. There is no one size fits all.
